× XYZBANK · Business Plan Prototype

One app for every Bangladeshi abroad.
Banking, family care & lifestyle – back home.

Dalazu connects expatriates across the MENA region (Saudi Arabia, UAE, Oman, Kuwait, Qatar, Bahrain and more) to Bangladesh 🇧🇩: a co-branded XYZ Bank Mastercard account, insurance, investments, instant loans, healthcare, grocery, bill payments, concierge and VIP services – all from one platform, and distributed through Middle East remittance fintechs via API.

Corridors

🇴🇲 → 🇧🇩

Oman → Bangladesh

Muscat · Salalah · Sohar · Nizwa · Sur
Currency: OMR → BDT

Large Bangladeshi workforce in construction, retail, hospitality, domestic and services sectors.

🇸🇦 → 🇧🇩

Saudi Arabia → Bangladesh

Riyadh · Jeddah · Dammam · Makkah · Madinah · Al Khobar
Currency: SAR → BDT

One of the largest remittance corridors into Bangladesh; Hajj/Umrah and family-visit demand adds travel services.

🇧🇩

Beneficiary side

Dhaka · Chattogram · Sylhet · Cumilla · Rajshahi · Khulna

Families receive money, medicine, groceries, healthcare escort and savings products.

Dalazu across MENA & APAC

🌍 MENA: Dalazu connects Bangladeshi expatriates

Countries with a Bangladeshi workforce

CountryKey hubsCurrency
🇸🇦 Saudi ArabiaRiyadh, Jeddah, Dammam, MakkahSAR
🇦🇪 UAEDubai, Abu Dhabi, SharjahAED
🇴🇲 OmanMuscat, Salalah, SoharOMR
🇰🇼 KuwaitKuwait City, Hawalli, FarwaniyaKWD
🇶🇦 QatarDoha, Al WakrahQAR
🇧🇭 BahrainManama, MuharraqBHD
🇯🇴 JordanAmman, ZarqaJOD
🇮🇶 IraqBaghdad, ErbilIQD
🇱🇧 LebanonBeirutLBP
🇱🇾 LibyaTripoli, BenghaziLYD

🌏 APAC: Bangladeshi workers, students and families

CountryKey hubsCurrency
🇲🇾 MalaysiaKuala Lumpur, Penang, JohorMYR
🇸🇬 SingaporeSingaporeSGD
🇧🇳 BruneiBandar Seri BegawanBND
🇲🇻 MaldivesMaléMVR
🇯🇵 JapanTokyo, SaitamaJPY
🇰🇷 South KoreaSeoul, AnsanKRW
🇭🇰 Hong KongHong KongHKD
🇹🇼 TaiwanTaipeiTWD
🇦🇺 AustraliaSydney, MelbourneAUD
🇳🇿 New ZealandAucklandNZD

Bangladesh 🇧🇩 is the home market and payout side for every corridor.

Eight service pillars

🏦

1. Banking & cards

Remote account opening, co-branded Mastercard, instant remit.

💸

2. Credit

Remit Now Pay Later, instant medical & personal loans.

📈

3. Invest & insure

DPS, FDR, bonds, offshore banking, Pragati Insurance.

🩺

4. Healthcare

Tele-consult, medicine delivery, hospital escort, medical loan.

🛒

5. Daily life

Shwapno grocery, all bill payments, gifts.

🛎️

6. Concierge & VIP

Airport meet & greet, pick & drop, errands, family care.

🎁

7. Rewards

Discounts at hospitals, restaurants, hotels, resorts, malls, brands.

🔌

8. Partner API

Middle East fintechs embed Dalazu and earn revenue share.

Partner names shown are illustrative targets for the plan; confirm agreements and use official brand assets before publishing externally.

Financial services first

Dalazu × XYZ Bank co-branded Mastercard

XYZBANK
5412 •••• •••• 2026
MD RAHIM UDDIN
VALID 11/30
mastercard

Dalazu Black – everyday debit

XYZBANK
5412 •••• •••• 7788
MD RAHIM UDDIN
PLATINUM
mastercard

Dalazu Red VIP – lounge, concierge, priority

Placeholder marks. Replace with official Dalazu, XYZ Bank and Mastercard brand files per Mastercard brand rules before printing.

Card benefits

Tap-to-pay, online & ATM use in Bangladesh · Instant freeze/unfreeze · Virtual card · Family add-on card for spouse/parents · Cashback at partners

Account types

Dalazu Savings (BDT) · Wage-earner (NRB) account · Family wallet · Investment-linked account

Remote account opening (from Oman / Saudi)

ExpatDownload & sign upMobile number, country
ExpateKYCPassport, Iqama/Oman resident card, selfie liveness
XYZ BankVerificationCompliance, sanctions & NID/nominee check
XYZ BankAccount createdBDT account number issued
DalazuCard issuedDigital card instantly; physical card to family or branch
ExpatFund & useRemit, pay, save, invest

Credit & investment products

Remit Now Pay Later

Send money to family today; repay from next salary in 7–30 days. Limit based on employer, tenure & remittance history.

Instant medical loan

Paid directly to partner hospital for family emergency. Decision in minutes.

Instant personal loan

Pre-approved offers; disbursed to Dalazu account; repay from the Gulf.

DPS / FDR

Monthly DPS or lump-sum FDR via XYZ Bank.

Bonds & insurance savings

Government and corporate bonds; Pragati Insurance life & savings plans.

Offshore banking

Foreign-currency account and offshore products via partner bank, subject to regulation.

Everything connected: the Dalazu ecosystem

🏥 Healthcare for family

Tele-consultation

Video call a Bangladeshi doctor from Muscat or Riyadh at Gulf-friendly hours; e-prescription saved in app.

Medicine delivery

Order prescribed medicine for mother, father, wife or children; delivered at home in Bangladesh.

Hospital escort

Dalazu executive picks up parents, handles registration, tests, doctor visit, pharmacy and drops them home; live updates to the expat.

Medical loan + discounts

Instant loan and member discounts at partner hospitals (e.g. Square, United, Evercare, Labaid – targets).

🛒 Daily life & bills

Shwapno grocery

Monthly grocery basket for family; Eid and Ramadan packs; scheduled delivery.

Bill payments

Electricity (DESCO, DPDC, REB), gas (Titas), WASA, internet, mobile top-up (Grameenphone, Robi, Banglalink), school fees, rent, credit card bills.

Insurance

Pragati Insurance: life, health, family protection; premiums paid in one tap.

🛎️ Concierge & VIP

Airport meet & greet

Fast-track at Dhaka, Chattogram and Sylhet airports; porter, SIM, cash, transport.

Pick & drop

Chauffeur at home country (Bangladesh) and arrangement in work country (Oman / Saudi).

Errand person

Land office, utility, bank, school or document errands handled and verified with photos.

Umrah / family visit

Pick-up and hotel assistance for relatives visiting Saudi.

🎁 Member rewards in Bangladesh

CategoryExample partners (targets)Benefit
HospitalsSquare, United, Evercare, Labaid, PopularDiscount on consult, tests, packages
RestaurantsPizza Hut, Kacchi Bhai, Madchef, Gloria Jean’s10–20% off
Hotels & resortsPan Pacific Sonargaon, Radisson, Cox’s Bazar & Sylhet resortsMember rates, upgrades
Malls & brandsBashundhara City, Jamuna Future Park, Aarong, Yellow, Bata, ApexCashback & vouchers
TravelBiman, US-Bangla, Novoair, ShohozFare offers, lounge

App prototype

Illustrative mobile screens for the expat user.

Hi Rahim 👋
Dalazu Account · XYZ Bank
৳ 84,250
Card •• 2026
💸
Remit
🏥
Doctor
🛒
Grocery
🧾
Bills
🛎️
Concierge
📈
Invest
Remit Now Pay LaterLimit ৳50k
Offers near family12
🛎️ Hospital escort
PatientMother (68)
HospitalSquare, Dhaka
DateSun 9:00 AM
IncludesPick-up, registration, tests, pharmacy, drop
Fee৳ 3,500
Book & pay from card

Live status: “Reached hospital · Token 14”

💸 Remit Now, Pay Later
SendOMR 150
Family receives৳ 47,000
Pay backon 1 Dec
Fee0.5%
Confirm

Delivered to bank, bKash or Nagad within minutes.

Process flow charts

1. End-to-end: XYZ Bank + Mastercard

Expat in Oman / Saudi
Open Dalazu appor arrives from fintech link
eKYCPassport + resident ID + selfie
Choose serviceAccount, remit, loan, doctor, grocery…
PayDalazu card, fintech wallet or bank transfer
▼
Dalazu platform
Orchestration layerIdentity, wallet, rules, risk
Partner routerSends order via API
NotificationsSMS, push, WhatsApp to family & partner
▼
XYZ Bank + Mastercard
XYZ Bank coreAccount, KYC, lending, FDR/DPS
Mastercard networkCard authorization & settlement
Payout railsBEFTN / NPSB / MFS to family
▼
Bangladesh partners & family
Pragati InsurancePolicy issued
ShwapnoGroceries delivered
HospitalAppointment & discount
Concierge teamEscort / airport / drop
FamilyReceives money, confirmation

2. Middle East fintech partner flow

Exchange houses and remittance apps in Oman and Saudi with Bangladeshi users.

FintechSigns API agreementSandbox, keys, branding
FintechEmbeds DalazuBanners, “Bangladesh services” tab
CustomerTaps offerInsurance, loan, doctor, account
DalazuSSO redirectPre-filled profile, consent captured
DalazuFulfils serviceVia XYZ Bank / partner APIs
DalazuNotifies partnersOrder pushed to Bangladesh
FintechGets status webhookConversion & order status
FintechEarns revenue shareMonthly settlement & dashboard

3. Bangladesh partner flow

Pragati Insurance, Shwapno, hospitals, pharmacies, hotels, concierge vendors.

PartnerOnboardsContract, catalogue, discount rules
PartnerAPI / portal setupOrders, availability, prices in BDT
DalazuOrder receivedFrom expat or fintech referral
PartnerInstant alertApp, SMS, email, dashboard
PartnerAccepts & deliversPolicy, basket, consult, escort
FamilyReceives serviceOTP/QR verification
DalazuConfirms to expatPhoto, receipt, status
PartnerSettlementT+1 payout via XYZ Bank

Business model & roadmap

Revenue

Interchange on card · FX margin · loan interest & fees · insurance & investment commissions · concierge fees · partner commissions · API fees

Who benefits

Expats: trusted home-country services.
Families: care and convenience.
Fintechs: new revenue per user.
Bangladesh brands: NRB customers.
XYZ Bank: deposits & retail growth.

Roadmap

Phase 1Account, card, remit, bills
Phase 2Healthcare, grocery, insurance
Phase 3Credit, investments, concierge
Phase 4Fintech API scale, offshore

Key risks & controls

Central bank & Gulf regulator approvals, AML/KYC, data protection, credit risk on Remit Now Pay Later, partner service quality, and FX volatility. Each needs a named owner and control in the final plan.